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What is the Hot Wheels® Red Line Club®?
The Hot Wheels® Red Line Club® (RLC) is an annual premium membership for members of HotWheelsCollectors.com (HWC). For a membership fee of USD $29.99 (plus shipping, processing, and tax), RLC members enjoy valuable features and exclusive products not available to other HWC members.
What do I get with my membership?
Members receive a membership kit including a limited edition, Club-exclusive Hot Wheels® car and a Club-exclusive commemorative button. Members also receive a commemorative 2020 patch. All members also get early access to select sales and Club-only content, like previews of upcoming vehicles and RLC-Only features. Please see the Membership Benefits section below for more details.
Am I eligible to join the Club?
You're eligible to join if you're at least 18 years old on the date you purchase your membership and have a valid credit card. (Sorry, we can't accept checks or money orders.) Membership in the RLC is available to residents of the 50 United States, the District of Columbia, and territories of the United States, Canada, and any of the countries listed here. ("eligible billing and shipping addresses"). If you have an eligible billing address but not an eligible shipping address, you, at your sole cost and sole risk, may engage a third-party shipper located at an eligible shipping address to receive and forward physical items shipped by us, provided that the third-party shipper does not forward the items to a Prohibited Country. At its sole discretion, Mattel may modify which countries are included as Prohibited Countries.
How do I join the Club?
First, you'll need a basic membership at HotWheelsCollectors.com – it's easy and free to get one! Just click here to register, and provide a valid email address and agree to the posted terms and conditions. Once you have an active user name and password, you can sign in and purchase your RLC Membership HERE.
When will I receive my membership kit?
As soon as you purchase your RLC membership, you'll be given access to the RLC members-only areas of HotWheelsCollectors.com. Your credit card will be charged for the membership fee when your membership kit is shipped to you. This will normally take a couple of months until all the elements are prepared.
Am I guaranteed the chance to purchase each version of the RLC and HWC Exclusive cars?
Since all the cars offered as RLC Exclusive and HWC Special Edition cars (and most other cars we offer) are limited in the quantities produced, we can't guarantee every RLC member will be able to purchase each one of the cars. Your membership does include access to an RLC Priority Window that gives you the chance to purchase most of the cars we offer on HWC before non-RLC members. Note that the Priority Window time may vary (usually 24 to 36 hours), but it only lasts as long as the item remains available; once the item has sold out, the Priority Window ends.
Additionally, RLC members have the chance to purchase RLC Exclusive cars – available ONLY to RLC members. This includes the RLC Exclusive sELECTIONs® cars we offer ONLY to RLC members for a limited time each year. We produce only the quantity ordered by members, so as long as you place an order for a sELECTIONs® car within the RLC Priority Window for ordering, you'll receive one.
NOTE: RLC membership only guarantees the opportunity to purchase any item we offer; it does NOT guarantee an actual purchase. Also, having an item in your Shopping Cart does NOT guarantee the item is still available and does NOT guarantee an actual purchase. Your purchase is only confirmed once you have both completed your Shop transaction AND received an order number.
Can I order by phone or fax?
We only accept orders for RLC memberships and the RLC and HWC Special Edition cars at HotWheelsCollectors.com, but it's quick and secure.
Can I get a replacement vehicle if there's something wrong with one of the RLC Exclusive cars, HWC Special Edition cars or other exclusive cars or online offers that I receive?
Since our cars are limited in numbers, we can't guarantee availability of replacement cars to send to people who received damaged merchandise. If we can't offer an exchange, we're happy to offer full refunds to customers who promptly return the damaged merchandise.
Can my membership be suspended?
All club members are expected to follow the Membership Agreement. In rare cases, and at Mattel's sole discretion, violations of the Membership Agreement can be considered cause to suspend your access permanently from the RLC member areas, and/or access to HotWheelsCollectors.com. Also, in cases of extreme or repeated misconduct (as determined solely by Mattel), your membership and all club benefits (including, but not limited to, accrued Reward credits, pending orders or backorders, and all other transaction-related activity) may be terminated without refund or credit.
What do I get by becoming a member?
How long is the membership valid?
Regardless of when you purchase your membership during the year, you'll enjoy all the great benefits described above until the memberships expire right before we offer memberships for the following year. Plans for the following year's memberships will be announced late in the current year or very early in the following year, unless otherwise specified.