Our Consumer Support team is currently operating at limited capacity. This limitation may cause longer than usual delays in receiving service or the shipment of product and parts. We apologize for any inconvenience but assure you we are working hard to ensure all requests and orders are processed as efficiently as possible. We appreciate your patience.

Hot Wheels Collectors Contact Us

Account or Order Inquiries


Call Us:

U.S. & Canada: 1-800-858-0102

Monday through Friday from 9 a.m. – 6 p.m. Eastern Time. Holiday hours may vary.

Email Us: Please complete all fields below.

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Click here to get answers to frequently asked questions about Hot Wheels products and brands, including product registration, technical support, instruction sheets, parts replacement, safety notifications and much more!