Hot Wheels Collectors Contact Us

Account or Order Inquiries


Call Us:

Calls and emails may be handled outside your country of residence. Your call will be recorded for quality control, training, legal, and other business purposes.

U.S. & Canada: 1-800-858-0102

Monday through Friday from 9 a.m. – 6 p.m. Eastern Time. Holiday hours may vary.

Email Us: Please complete all fields below.

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Inquiries may be handled outside your country of residence. Inquiries regarding products manufactured by our licensees may be shared with the licensees. We may send you a quality of service survey via email. Please state “opt-out of survey” in your inquiry if you do not wish to participate. We do not use the contact information on this form to send you marketing messages, but you can sign up, update your preferences, or opt out online or by contacting a customer service agent.

We care about your privacy and want you to be informed about our practices. Please visit our Privacy Statement for additional information regarding our privacy practices.

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Click here to get answers to frequently asked questions about Hot Wheels products and brands, including product registration, technical support, instruction sheets, parts replacement, safety notifications and much more!