Hot Wheels Collectors Contact Us
Use this page to contact Mattel regarding:
- Customer Service issues with Hot Wheels Collectors Online Store orders
- Difficulty logging on to Hot Wheels Collectors Online Store
- General Comments about the Hot Wheels Collectors Online Store or Products in the Hot Wheels Collectors Online Store
Call Us: 800-858-0102 on Monday through Friday 9a.m. – 6p.m. Eastern Time. Holiday hours may vary.
Write to Us at:
636 Girard Ave
East Aurora, NY 14052
Phone and email inquiries may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal, and other business purposes.
Email Us: Please complete all fields below so we can assist you in a timely manner. If you’re reporting a website error or issue, indicate which website in the Comments area.
Click here to get answers to frequently asked questions about your order, shipping, your online account and more!
Click here to get answers to frequently asked questions about Hot Wheels products and brands, including product registration, technical support, instruction sheets, parts replacement, safety alerts and much more!