Hot Wheels Collectors Contact Us
Use this page to contact Mattel regarding:
- Customer Service issues with Hot Wheels Collectors Online Store orders
- Difficulty logging on to Hot Wheels Collectors Online Store
- General Comments about the Hot Wheels Collectors Online Store or Products in the Hot Wheels Collectors Online Store
Call Us: 800-858-0102 on Monday through Friday 8a.m. – 11p.m. Eastern Time, or 10a.m. – 7p.m. Eastern Time on weekends. Holiday hours may vary.
Write to Us at:
636 Girard Ave
East Aurora, NY 14052
Email Us: Please include the following in the Comments area so that we can do our best to assist you.
Website (if reporting an error or issue):
Reason for contacting us:
Click here to get answers to frequently asked questions about your order, shipping, your online account and more!
Click here to get answers to frequently asked questions about Hot Wheels products and brands, including product registration, technical support, instruction sheets, parts replacement, safety alerts and much more!